Offer your clients the best finished prints in the industry. Using cutting-edge equipment, we print on the world's finest photographic paper, and offer an array of beautiful surface modifications and mounting options. Plus, our team of experienced color technicians provide superb color management so that each and every print looks picture perfect.
What is color correction?
When selecting color correction, your images are individually color corrected by our experienced staff of color technicians for optimum print quality. If you prefer to handle your own color management, you may choose to have your files printed without additional color/density adjustments by the lab.
Do you offer die-cut on wallets? Is it an additional charge?
Yes, wallet prints are die-cut, by default, at no additional charge. If you do not want us to die-cut your wallet order, please specify that in the software when placing your order.
Do you offer back printing on prints? What does it include, and can I customize that information?
Yes, we do back print all prints within certain printer limitations. It typically includes your file name, studio name, and copyright symbol. Unfortunately, back printing cannot be customized.
Are there any discounts available for studio display prints?
Yes, we offer a 25% sample discount for Photographic Prints, sizes 16x20 and larger. Please contact customer service before placing your order to receive your discount code.
What is the turnaround time?
Typical turnaround time for print orders is 24 hours in lab. Orders for sizes 24x30 are delivered via free UPS next day. Orders for sizes larger than 24x30 are delivered via UPS 2nd Day Air: 2 business days. Keep in mind that any additional services can add processing time to your order.
Why is the Finelinen texture more affordable than the Linen texture? What is the difference between them?
Finelinen texture has a more uniform appearance than the Linen texture. When applying the Finelinen texture, we run the prints through a roller process. Our Linen texture is applied by pressing a premade plate into the print, making it a more labor intensive process.
Do I have a choice on how the Brush Texture is applied?
Yes, you can make requests from the following:
Random - An allover swirl stroke that covers the whole print. No contouring or following of the actual image.
Normal - Random strokes in background. The subject (or main focus) of the image will be followeded using contoured strokes. This is what will be applied if no preference is made known to us.
Artistic - No random strokes. The entire print is followed. Background is followed, as well as the subject.
Can I order a custom size?
Yes, we offer custom size prints through ROES in .125 inch increments. To get started, choose the Custom Size tab in the paper type catalog you want to order (E-Surface_Prints, Metallic_Prints, or TrueBW_Prints).
Please note: Pricing will be based on the standard Print size selected. The smallest custom size Print offered is 3x3.
