How do I size my image for a Vivid Metal?
Vivid Metals have a .125” bleed to each side, making it necessary to oversize images by .250” to both length and width. For example, an image for a 10x10 Vivid Metal print should be sized to 10.25x10.25.
What do you use to clean Wall Art Metals?
You can use a soft cloth or feather duster. We recommend that you do not use chemicals, cleaners, or abrasive cloths on this substrate.
Will the metal rust?
No, Vivid Metals will not rust.
Can Wall Art Metals be displayed outside?
Direct sunlight will fade images printed on Vivid Metals, so we do not recommend displaying these outside.
Can I order a custom size?
Custom sizes are not available at this time.
What type of metal makes up this product?
Vivid Metals are made of aluminum.
Do you have any sample discounts available for this product?
Yes, we offer a 15% sample discount for this product, sizes 16x20 and larger. You will need to place your order as usual, then email or call Customer Service with your order number. Due to seasonal increases in volume, the sample discount is not available November 1 through December 30.
What's the turnaround time?
Typical turnaround for Vivid Metals is 2-3 days in lab. Orders for sizes 24x30 and smaller are delivered via free UPS next day. Orders for sizes larger than 24x30 are delivered via UPS 2nd Day Air: 2 business days.
Will the Vivid Metals scratch?
My Vivid Metal has slight imperfections. Is this normal?
Yes. Vivid Metals undergo a series of coating procedures prior to printing. There are minor variations and imperfections on the surface of the metal that we cannot control. While we make every effort to reduce their visibility, we cannot consent to remakes or issue credits solely for these imperfections.
Is the Vivid Metal Archival?
Yes under normal indoor viewing conditions (not under direct sunlight), Vivid Metals have a Standard Archival Value of 100+ years.