Even during the busy season, most orders will ship within 24 hours of arriving at the lab and are delivered to you with FREE overnight shipping via UPS. While same-day shipping is our goal, we cannot guarantee it unless you request our rush option.
My Vivid Dog Tag has slight imperfections. Is this normal?
Yes. Due to the nature of this material, minor imperfections may be present in your Vivid Dog Tag.
What is the difference between Individual Packaging and Individual Packaging with Trinkets?
When Individual Packaging is selected we will package most Print sizes while trinket items such as Buttons, Magnets and Trader Cards will be returned with the order packaged separately. Selecting Individual Packaging with Trinkets requests we package the trinket items with the Prints in the same envelope. However, in both cases, there are products that will never arrive packaged. Larger Print sizes such as our 10x13, 5x15, 10x20, 16x20 and 10x30 will be returned either packaged flat and taped to cardboard or in a tube. Also, Statuettes, Stand Ups, Stand Up Dry Eraser Boards, Plaques, Modern Plaques, Water Bottles, Metal Display Prints, Mugs, Metal Water Bottles, Tumblers, Memory Mate Mounts and Large Wall Clings will all be returned with the order packaged separately.